Data Analyst | Ops | Product | Storyteller
I am a Data Operations Specialist with a strong background in managing and optimizing data workflows, ensuring data integrity, and enhancing operational efficiency. At Watsco Ventures (OnCall Air), I’ve led initiatives involving PIM file monitoring, MySQL reporting, and cross-functional collaboration to streamline product data and account processes. My experience spans across customer success, data analysis, and full stack development, enabling me to bridge technical solutions with business needs. I bring proficiency in tools such as SQL, Tableau, Salesforce, and Excel, as well as certifications in Data Analytics and Product Management from Brainstation. With a foundation in both technical and customer-facing roles, I thrive at the intersection of data, product, and user experience.